Repair and Product Upgrade Services
When your product has been in service for several years and starts to exhibit errors, you need prompt resolution of the issues and restoration of its original high performance. Paramit recognizes the challenges of maintaining sophisticated equipment—and the new opportunities that come from technology advances—and offers customers a dedicated repair and upgrade team to meet these needs.
Benefits of Paramit’s Repair and Product Upgrades Services
- Confidence that your legacy products will be supported throughout their lifecycle
- Efficient workflow that gets your equipment back in service promptly
- Cost effective upgrades to older products
- Failure analysis diagnostics to help you understand the cause of problems
- Warranty management and replacement planning to make the best use of your resources
Key Elements of Paramit’s Repair and Product Upgrades Services
- Field Service Program. Paramit has a well-developed field service program that supports complete product evaluation, repairs, and upgrades. We manage this program through a dedicated team that evaluates, documents, and processes all returned units.
- Detailed Documentation. Before we begin processing your product for repair or upgrade, we document its unique history and requirements. We also maintain details of each repair, and record any component replacements for every individual assembly or subassembly unit by serial number. Our accurate genealogy enables you to easily identify top- or sub-level and the history of repair or shipment
- Custom Workflow and Reporting Tools. Paramit’s repair and upgrade team utilizes our custom workflow and reporting tools to provide quick monitoring and real-time reporting of all repair activity. By sharing with you all of our repair data and field failure trends, we help you to improve the design and reliability of your products.
Contact Us
Please contact us to discuss your repair and product upgrade needs with Paramit's team.